Returns and exchanges are excepted up to 30 days from the purchase date.  You must contact us prior to sending any merchandise back to receive an RMA#.  All returns must include all accessories, manuals, documentation, and original packaging that were shipped with the product.  Shipping charges or shipping cost (free shipping orders) are not subject to refunds or credit. 

Only items that have been unused and in the original packing will  NOT be subject to restocking fees.  Unused items that have been opened may be sent back for a 25% restocking fee.  Any used or damaged products may not be returned.  

Please note that we are not responsible for any returns that have not been received at our facility.  It is strongly recommended that your return be sent with a carrier that offers tracking and that insurance is used on high value orders.  We are not responsible for damaged or lost shipments.